Appeared on RTE.ie
Digital Business Ireland (DBI), the online business representative body has called on the Government to provide clarity to Irish retailers and confirm if click and collect services will be re-introduced from 4 May.
In a statement, the group said while retailers recognise that the ban on click and collect services for non-essential retail, which Government imposed on 31 December, was justified at the time, it said the current epidemiological situation paints a more positive picture.
Secretary General of Digital Business Ireland, Lorraine Higgins said that click and collect services are a vital part of the digital economy.
“The service allows retailers to make digital sales without the expense associated with setting up deliveries – costs that many may not be able to bear in these difficult times.
“Simultaneously, these services provide the consumer with a safe and convenient alternative, with no delays and additional costs, often making a click and collect service from an Irish business more attractive than ordering online from an external competitor,” she said.
Ms Higgins said that after four months of severe restrictions, Irish retail businesses need a successful reopening, led by the resumption of click and collect services.
However, she added that businesses need time to prepare stocks, staff and strict safety measures to make the reopening profitable and safe.